Lead Apparel Customer Service. Get Answers with Delivery Times, Logo Mockups and Product questions. logo
Lead Apparel Customer Service. Get Answers with Delivery Times, Logo Mockups and Product questions. logo

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Can I return or exchange my custom order?Updated a year ago

Custom merchandise ordered at Lead Apparel is not eligible for return or exchange. 

Lead Apparel provides a detailed logo proof for your review that requires your approval before production. You have the option to request an edit until you are happy the proof. Edits are intended to revise the size or colors of your logo until you approve. We do not change the design elements of a logo (i.e. font, graphics). 

Learn more about requesting mockups before ordering and the proof process once you have submitted your order

Here are examples of embroidery proofs that we supply to our Clients for their review and approval.






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